A survey is sent to every client following their trip, to solicit a personal review of the service received. Travelers are asked to rate various categories on a scale of 1 to 5, with 5 as "Excellent". These are some recent comments:
“Highly recommend if you are heading from Orlando to Port Canaveral. No waiting for a bus to fill before heading your way your ship. No stops at additional hotels to pick up other passengers. Vehicle was clean and comfortable. Driver was prompt and friendly. Perfect start to your trip!”
“Angel was amazing!!”
“I texted we were out early and he came early”
“The driver was kind, courteous, helpful and friendly.”
“Thank you for adjusting last minute to our pickup time!! You saved us 2 hours of waiting!”
“Very professional and prompt service”
“Daniel was a great driver!”
“We had a wonderful experience with this transportation company! Our driver Duane was friendly, courteous, professional, and very helpful. The entire experience was smooth and stress-free from beginning to end. I would absolutely use this company again and highly recommend them to anyone needing reliable transportation in the Orlando area. Thank you for the excellent service!”
“The entire process was great”
“They came to pick us up early”
“He was waiting for us just as expected, what a great start!!!”
“Great service. On time. Professional driver. Car was clean and spacious.”
“Excellent service and on-time pickup. Highly recommended”
“Would recommend this service to everyone traveling. They were friendly, professional and accommodating.”
“driver was early”
“Above and beyond wonderful”
“Couldn’t have been more pleased. Whenever I visit Orlando this is the company I will use”
“We've used this service twice for airport pickup to our Disney Resort and back to the airport. Great service. We will continue using them when visiting Orlando.”
“Will definitely book again”
“Extremely friendly on time and very helpful”
“Great company . Duane was awesome !”
“Will be booking you again in December!”
“Will definitely use Irlando Shuttle Service again.”
“Fred was great! On time and found our location immediately. Friendly, courteous and conversational.”
“Would use this service again with no hesitation. Clean, courteous and on time.”
“It was really nice to get off our cruise ship and know we had a ride to the airport. He communicated with us when he arrived and where he was parked. It was very easy to do. Highly recommend the service.”
“The service was EXCELLENT. Punctual, professional, courteous, safe and friendly drivers. I highly recommend!!”
“It was amazing! i will for sure book again!!”
“Fred, our driver was wonderful! Polite, courteous, and friendly. He remained in contact with us for 2 days prior to pick up to confirm arrangements. He arrived promptly and held up a sign with the name. He helped load our luggage and unload at the airport”
“Great service!! As a travel agent, I will recommend to all my clients.”
“Would definitely book with them every time we are in the area.”
“Our Driver (Fred) was very personable, professional and engaging”
“Fred communicated with me prior to our flight and as soon as we landed. He gave clear instructions and met us before we arrived at the baggage carousel.”
“Communicated well before pick up”
“I would definitely use them again, and plan to do that”
“Our Family won’t go through no one else but Orlando shuttles and Mercado luxury vehicles. They never miss always on time and take you wherever you need to go!! Already booking them for next years family trip”
“We will be using in the future. Thank you for taking care of our transportation needs for our daughters wedding.”
“Definitely be using this service for my next trip.”
“We would recommend Mercado to anyone going to Orlando.”
“I would use Mercado Shuttle Service again for my transportation needs when in Orlando.”
“The driver was great. He answered questions when asked about the trip.”
“they were even wonderful even when we had to make changes”
“On time and efficient I would use again”
“Both drivers were very easy to deal with and offered excellent service. I must say that we had a very poor flight to Orlando and we kept in-touch with your company and the driver yet we had one delay after another all day and your company and our driver were so easy to deal with. Once we landed I was texting your driver and once we got our bags and were outside he was there in about 2 minutes. I can only say that we as a family of seven were all tired and yet excited to be in Florida and your driver only made it better. He was a great man to deal with, very understanding and we were so happy to use your company and will again when needed. Thanks”
“One of the best experiences with transportation I have had on multiple trips taken!”
“The driver kept us updated on where to meet him and a slight delay due to the bridge being up. Very friendly and helpful driver.”
“Good communication.”
“Great experience”
“Very satisfied”
“Danny was a pleasure. I tipped him well!”
“Our Driver was prompt, very helpful, and appropriatly quiet for our 3:30am drive!”
“Friendly and timely”
“Our driver Mack was great! Clean vehicle and very helpful!”
“This was one of the nicest, cleanest rides we have had and our driver was excellent!!!”
“They were very communicative entire trip. They were very nice and efficient.”
“Great job!”
“We would highly recommend Mercado!!”
“Punctual, professional, and safe. Would definitely use again.”
“He was very personable, courtesy and a delight!”
“Best decision we made when it came to finding transportation to and from the airport”
“FRED WAS THE GREATEST! You have a real asset with him!”
“Great communication!”
“Our flights were delayed upon arrival, but Duane was awesome with communication & still being there to meet us. Everything was excellent”
“Friendly and engaging as very pleasant and respectful of young people.”
“I even emailed on the day of pickup that we were ready an hour ahead of time and they made it happen...how great is that!”
“Duane communicated with me directly about pickup to and from the airport. He was on time and exactly where he said he would be.”
“I was very pleased with Mercado Transportation. The staff was extremely helpful and pleasant to work with.”
“Duane was great…very helpful with all 7 of our luggage and great customer service,”
“Same Driver as 3 years ago! Dywane was on time and got us to our destination !”
“Provided outstanding customer sevice”
“Great communication. Both drivers we had were friendly and helpful. I would recommend your company to anyone heading to Florida”
“Excellent service. The driver notified he was coming early. Was so professional and helpful. Helped my wheelchair bound father into the van. Was super knowledgeable about the port and procedures. Drove very careful. I was very impressed. Very happy I hired them rather than a bus.”
“Guys were great, I would use again. Excellent communication by both drivers.”
“Will use again”
“I would definitely recommend them and I will use them again next time I’m in the area.”
“Thr transfer service was seamless and customer service responses were quick and courteous, as well.”
“Called prior to arrival, which was very reassuring.”
“Our driver was very professional, courteous, and pleasant.”
“Fred was amazing! Couldn’t have asked for a better experience! 5 stars all the way! Will 100% recommend!”
“I would definitely book again. Both ways were great. Timely service and communication.”
“Will be using your company in th future.”
“excellent experience overall highly recommend”
“On time if not early! There was communication about time they would arrive which was so helpful!”
“Best driver we have ever had!”
“on time and early for Dwayne”
“we had to make some changes and you were all so responsvive and accommodating! such an easy great experience”
“Reliable”
“Spotless”
“Excellent driver!”
“I highly recommend using this transportation service.”
“This shuttle experience was so smooth. I will always book with Orlando Shuttle Service.”
“Had transportation from Airport to hotel and then from cruise port back to airport once we were done ! From start to finish was seamless The communication was amazing, on time, and both drivers were extremely nice! Would definitely use this service again”
“Danny was an excellent driver”
“Would use again!!!”
“I will always use this company for future trips. They were communicative and very professional!”
“Highly recommend!”
“Our drivers were excellent and any time were back in Orlando, we will definitely use them again”
“Highly recommend Duane as a driver, he is very engaging and professional and handled everything perfectly.”
“Professional, courteous, on time. Great service. Thank you!”
“Great company! Will use again.”
“Michelle was very friendly and helpful. We had her as our driver for both our drop off and pick up”
“Great service and great vehicle. Driver punctual and pleasant”
“Amazing company, highly recommend, drivers are prompt and 10-15mins early so that they are there when you are ready. Clear communication with customers on where they are and how to pick you up.”
“Would highly recommend. Courteous, professional, timely”
“This made our trip so stress free and was something I feel is worth the money. Very professional and courteous drivers. Travelers do yourself a favor and use this shuttle service, you won't regret it.. Thank you so much.”
“Never had to wait one minute. Our three transfers with them they always arrived before the scheduled time and were waiting for us when we went out to meet them.”
“We are happy with the service provided”
“Duane was an awesome driver!”
“Both drivers were very courteous and polite.”
“Michelle was professional and friendly.”
“Would highly recommend Mercado Transportation! They took care of every request we had. Michelle was amazing! She very nice and communicated very well!”
“Michelle was awesome! Her professionalism was exceptional.”
“Danny was professional and courteous. He was friendly and very helpful.”
“Fred contacted me a day early both ways and took all of the stress out of transportation.”
“Michelle was AMAZING. She gave us tips about traveling around Orlando and where to eat. Her positivity was contagious!”
“I requested car seats because I was traveling with 2 toddlers and they provided them with no issues. Our driver Duane was waiting for us in advance for both the start and end trip. I think the price for 8 people was very reasonable and the van was clean and in excellent shape. I requested the same driver for the return leg and they Accommodated with no issues. Overall great experience and would use again.”
“Fantastic service!!! Great driver, clean & beautiful cars!!! Best service ever, would definitely recommend!!!”
“Reliable and flexible.”
“Would highly recommend! A wonderful experience.”
“Ms Michel was on Time, courteous, and very professional.”
“Our driver to the port waited on us for hours because our flight was delayed and went above and beyond to get us to the port on time For our cruise.”
“I will certainly be using your services again when I return to Orlando in November.”
“Highly recommend. Great communication, private transportation, fantastic and personable drivers. Amazing experience!”
“Great service”
“Driver was nice very friendly.”
“This company was professional, on-time, and friendly I would recommend them to anyone who needs shuttles in the Orlando area.”
“Both of our families trips to and from our resort to the airport were excellent. The drivers were professional and made me feel safe and comfortable as a mom traveling with my kids on my own this was especially important to me. I appreciated their text confirmations and responsiveness to my questions. Duane got us off to a great start and Fred was such a pleasure to ride with.”
“Both drivers were super nice and accommodating. Duane had great communication and was particularly wonderful!”
“The drivers were extremely courteous and friendly”
“I would not hesitate using this shuttle service again when in Orlando.”
“Both of our drivers were very courteous and professional. The trips were smooth. They were timely & the drivers communicated with us to confirm pick up time and location, as well as to let us know of their arrival. I would highly recommend Mercado Transportation if you are in the Orlando area! A+”
“Very comfortable! Fit all seven of us and our luggage.”
“Fred was fantastic”
“Definitely use Mercado transportation. Prompt, friendly and clean and so nice to be able to be in our own individual car.”
“Michelle was awesome! We had an issue at the port where I overlooked some baggage. I stayed behind and Michelle got me to the airport to make my flight after a 2 1/2 hr delay. Amazing service! She even sent a follow up text to make sure I made my flight.”
“Great experience with Fred”
“Reliable and professional; efficient. The drivers were well-dressed and obviously performed the job with pride. The company owner personally spoke with me when I had questions after booking the trip; he was kind and patient. It was a dignified ride in a well-kept vehicle (sized perfectly for our family group of 7); cost of the trip was very reasonable.”
“Perfect”
“Drivers were awesome. Very professional and respectful.”
“No delays. Driver contacted us in good time before pick up.”
“Fantastic experience!”
“Both of our drivers were courtesy, punctual, and professional.”
“great job. will use again”
“I would trust this company. Transport for my family of 14 from Orlando to Port Canaveral for a cruise (with return from Port Canaveral to MCO). Will use again without question..”
“Perfect transer and our driver was safe, professional and helpful.”
“VERY ACCOMADATING WITH ME CHANGING PICK UP TIMES. VERY FRIENDLY. NOTHING BAD TO SAY ABOUT THIS SERVICE. WOULD USE IT AGAIN FOR SURE”
“The whole family loved Duane!”
“Duane was awesome. All 11 of us were very impressed with him.”
“Seemed to be dependable, I can honestly recommend them.”
“We would recommend this service to anyone traveling from MCO to a cruise port location/hotel. Easy booking and payment, text reminders, timely and friendly service, and not much more than what you would pay for a group transfer.”
“Duane was amazing. Having a booster seat for my grandson and having cartoon movie was terrific”
“Very and friendly. I wasn’t sure what time we were getting off the boat, and they were easy to work with. Also contacted me on the way to pick us up Letting us know”
“Would highly recommended”
“Received text messages from the driver a day before pickup confirming pickup times. This was very helpful”
“Great service. Would highly recommend”
“Michelle was very friendly, helpful, and overall a positive experience.”
“We had a great experience with Orland Shuttle Service! I would recommend them to anyone who needs a ride to and from the port for a cruise!”
“Luis and Danny were top notch”
“Duane has a vast knowledge about Orlando, the beaches & DW. He patiently answered all our questions while safely driving. I am a horrible passenger but I felt completely safe with his driving.”
“Great experience, everything was exactly as expected. Highly recommend!”
“Would highly recommend”
“Our cruise disembarked later than expected making us 15 minutes late for our ride. He assured us it was not a problem and we kept in touch by text.”
“The communication was outstanding when it came to picking up from the airport and picking up from the Resort to be delivered back to the airport.”
“The vehicles were just what we needed for the large group that we had.”
“Easy to communicate with driver on planning pickup and drop off.”
“Was great in tracking the flight and accommodating early flight arrival!”
“easy booking, good communication prior to and day of travel, on time, friendly and courteous, very safe driving”
“Duane was so nice and made us feel very comfortable!!”
“Would 100% use Mercado Transportation again!”
“This is the fourth time we have used Orlando Shuttle Service and Mercado. They are great!!”
“Very nice an personable. felt safe the whole trip..”
“Driver was polite, well dressed”
“Fantastic”
“Bang on time pickup. Drop off ahead of time. Couldn't ask for more.”
“Tony was just perfect!”
“Highly recommend - drivers courteous and polite. Punctual and communicative.”
“Drivers were amazing - polite, prompt, great communication”
“I highly recommend Orlando Shuttle for reliable, prompt, travel arrangements.”
“Thank you for your help! We really appreciate it!”
“They communicated and I would highly recommend this service and use it again!”
“I will recommend your company for anyones shuttle needs.”
“Excellent experience all around.”
“Great communication”
“I will definitely use you again, and refer your company any chance I get!! Thank you for the outstanding service!”
“Communication was excellent. Transportation was perfect. Will recommend to friends and 100% use again in the future. Thank you.”
“The driver was actually able to come even a little bit early to accommodate my schedule. That was very much appreciated.”
“our trip was smooth , on time and a pleasant. Thanks for your service. I would definitely use them again”
“Both drivers were extremely courteous and helpful with our luggage. Duane was extremely friendly and we enjoyed some conversation with him during our ride.”
“Outstanding service and attention to our needs”
“Timely Safe Courteous Informative Great value”
“Michelle was great. She was on time, professional and very nice.”
“This is not the first time we have used Mercado Transportation for our airport pick up and drop off needs, and we will use them again. They have been friendly, helpful and very reliable. Highly Recommend.”
“Great driver, car and communication! Thanks so much!!!”
“Prompt, helpful, courteous.”
“Julio was very helpful and friendly. Enjoyed the ride to the Cruise terminal.”
“Your driver called me because our flight was rescheduled by the airline due to bad weather. When we arrived he was waiting and ready to go. Great job. Duane did great getting us back to the airport too.”
“We requested a last minute change to our pick-up time (earlier pick-up) and they made it happen by rearranging a few drivers schedule! We were very thankful!”
“Great experience!”
“Michelle was on time and very friendly”
“Great experience.”
“Fred was a very friendly and professional driver that made the trip fun. Thank you.”
“Very courtesy and professional. Helped with the luggage.”
“Communication and directions were perfect. Our whole experience was so much better than the cruise!”
“Excellent service very professional . I would definitely use them again.”
“Our driver was very friendly and helpful. He did a great job!!”
“Both drivers were courteous and pleasant”
“Our driver was great with his communication and kept me up to date on his travel.”
“The communication from Mercado was outstanding. They requested confirmations the day before each trip and the chauffeur was in constant communication via phone.”
“Perfect timing each way!!”
“Communicated well and arrived early!”
“highly recommend”
“Texted,and kept us informed, we did not know where to go after leaving boat and he texted and had us in right direction”
“He was excellent. Very professional and helpful.”
“Experience was very good. The driver who picked us up from the airport was really friendly and there was excellent communication. Cars were very clean and drivers did an excellent job. Worth the expense.”
“Will definitely use you again and recommend you to anyone looking for transportation in Orlando!”
“Nice man.. very pleasant.”
“We had a great experience with Mercado. We would definitely use them again in the future!”
“Very professional an excellent value. Two thumbs up”
“We will definitely use them again on any return trips to Orlando!”
“It was important to us that we get to the airport as soon as we could. Not much time between getting off ship and our flight time. Taking a transport van was not an option. This worked out perfect for us.”
“Our driver was the best!”
“This was a perfect private shuttle for our family . I would definitely use and recommend again”
“Easy scheduling. Convenient pickup and the locations.”
“Highly recommend. Our driver was excellent and we wouldn't hesitate to use this service again.”
“Was easy to book with, also easy to change our pick-up time to earlier. Thank you!”
“Our plane was late and they waited for us.”
“I would highly recommend the Orlando Shuttle service. Prompt, professional, and friendly.”
“Very pleasant experience using this service.”
“We would highly recommend Mercado Transportation. Everything about the company is professional and they obviously place a premium on customer satisfaction. They went out of their way to accommodate unexpected changes to our flight times and their drivers were OUTSTANDING”
“Highly recommend”
“Great communication ease in travel”
“Dwayne was very friendly and courtesy and on time”
“Great trip, driver very attentive, and kept us apprised of her location.”
“Awesome”
“This was our first experience using Mercado Transportation and they exceeded our expectations! The vehicles were clean and in great condition, the drivers were very professional, on time and courteous .”
“Great! We will use them again.”
“Everything was just perfect. Highly recommend.”
“He was very polite, helpful, and engaging”
“Our entire group and luggage fit perfectly! Thanks Frank for being fun and positive!!”
“We will definitely use Orlando Shuttle service next time we are in Orlando.”
“Exceeded expectations! Thank you!”
“John was great took care of us, very nice man.”
“We had a flight delay and Danny not only tracked our flight, but he also stayed later than expected in order to pick us up at the airport! He was very kind, courteous, and friendly to our group. Thank you so much for staying late (past midnight) in order to help.”
“Very friendly and knowledgeable”
“Hope to ride again with your company It was perfect!!!”
“Michelle was excellent; very friendly, used text to communicate effectively, would highly recommend Mercado”
“All went smooth and perfect Mr Dwayne was very courteous and really cared about his service to us.Hopefully we'll meet again.Thanks!!!”
“Our driver was on time, courteous and all around wonderful!”
“Mercado Transportation was fantastic! They communicated throughout our arrival / departures. Our flight was late and Fred stayed in constant contact.”
“Both of our drivers where very professional and on time!”
“Drivers were waiting for us at the airport and hotel before we arrived. Vehicle was clean and comfortable. Drivers were polite, friendly and knew the roads to avoid local traffic. Price was competitive and I strongly recommend their service.”
“Would use again for all our cruise transportation!”
“They were right on time and always sent me reminders in advance.”
“I highly recommend Mercado Transportation as a provider. Sam & his staff do an outstanding job!”
“Great reliable transportation”
“Fred was awesome! Very accommodating with schedule changes due to the storm. Great communications as well. Very much appreciated his level of service.”
“Our flight was delayed and driver was there waiting without issue & very polite”
“I would definitely use these guys again always kept in touch and where ready for us when we arrived & the driver Duane was really a really nice guy.”
“Fred was the best!”
“Mercado Transportation did an excellent job with our arrival and departure transportation. I had to make a change in our destination on the departure end and it was made with no stress from them. So much ease in communicating with the business and I felt secure while travelling with them. We would absolutely use this company again!”
“Michelle was awesome!”
“Fred is a fabulous driver!”
“We did a round trip shuttle to the cruise port. There was great communication and on time pick up. Overall the experience was excellent and made our travel smooth. Highly recommend!”
“Duane’s communication was terrific and he was punctual.”
“Excellent services , on time pick up from Hotel and cruise terminal , professional and courteous driver name Daniel . 5 start rating out of 5.”
“I would highly recommend.”
“He was amazing. Super nice, extremely helpful and on time if not early.”
“A great professional service, my family enjoyed the ride. Wonderful driver!”
“Will use you in the future.”
“Called and texted ahead of time to confirm the ride and provide an ETA”
“Our experience with both drivers was excellent! We would definitely use you again!”
“Mercado Transportation exceeded our expectations in all ways. Excellent service.”
“Both of our drivers were amazing!”
“Excellent”
“Michelle was amazing from start to finish. Extremely communicative, friendly, and an excellent driver. Her knowledge of the ports helped us a lot, and her promptness helped ease stress.”
“The service was excellent. The drivers are well experienced and you get to your destination with plenty of time and safely! I will recommend them to all my friends and acquaintances and will continue to use them.”
“Outstanding; early both pick ups! Professional and provided status prior to both pick ups. Will definitely use again for our next trip to Orlando”
“Will recommend Mercado Transportation to friends and family.”
“Highly recommend!”
“Exceeded my expections. I had never used a shuttle service prior to this experience. The driver (Michele) did an outstanding job!”
“Both drivers were excellent. Fair prices and right on time.”
“Drivers were on time, called or texted ahead to let us know of their arrival. Vehicle was extremely clean and comfortable. I would use this service again for shuttle services.”
“Michelle was great, lots of information and very courteous in person and while driving”
“Thank you .. our experience was smooth and enjoyable.”
“Amazing! She anticipated our needs, and the timing was perfect.”
“Great experience. We made changes to our itinerary and which were accommodated. Drivers were prompt and pleasant. Highly recommend.”
“I would highly recommend and will use this service again if ever needed.”
“Excellent look forward to using you guys again”
“Exceptional service. Will use them again.”
“our experience with Orlando shuttle service was nothing less than fantastic. The driver was professional and courteous, and the vehicles were spotless. All in all, it was a perfect experience.”
“Would use again. Very prompt!”
“Mercado transportation was a very easy, pleasant experience. They were on time. The drivers were polite. The cars were immaculate. I would definitely use them next trip.”
“Very happy with the company. Will use again.”
“Reliable and friendly drivers”
“Great communication from the company and drivers!”
“Mercado is very professional, reliable, friendly and courteous. I've used Mercado for 4 different trips to Orlando and I will call them everytime. They're drivers are always polite and courteous and so helpful with bags as well as on time if not early, and phenomenal at communicating. Recommend Mercado to anyone that needs a good shuttle service in Orlando”
“Thank you for accommodating a last minute schedule change on the return trip.”
“Drivers on both trips were very friendly and professional”
“I would use Mercado again without question. Great experience - on time, great vehicle and very professional. Responded promptly to emails.”
“Wouldn’t use anyone else.”
“No complaints. Good communication.”
“We couldn’t be happier with the service we received. They were even early.”
“We will definitely use again”
“Will be booking with them again this year!”
“Super easy to work with. Thank you!”
“Both John and Michelle were amazing. I will recommend anyone to your company. 5 Star Service”
“Our flight was delayed, but our driver was on top of it and ready when we arrived.”
“Michelle driver is awesome”
“I would recommend Mercado Transportation and I would certainly not hesitate to use them again. Overall we had a great experience with our transportation. Picked up at the airport and delivered directly to our Disney resort. No hassle or stress for us just a nice easy ride!”
“will use this service again.”
“The whole experience was wonderful. Both drivers were very professional. We will definitely use Mercado again in the future.”
“Can say enough, will use them again”
“Very good communication with the drivers, before and during transport.”
“Duane was wonderful! Got us there and picked us up in timely fashion. Great conversation.”
“Worth the money, there’s nothing better than having someone who is reliable and friendly.”
“Great driver! Highly recommend”
“When I visit Orlando this is my car service”
“We will use Mercado Transportation again if traveling to Orlando. They were very professional and took away a large degree of travel stress by their dependable service.”
“Yvette was prompt and very knowledge of the Cocoa Beach area.”
“It was good to have good service and wonderful employee that Takecare of their customers.”
“Nice drivers and on time!”
“Our driver Dewayne was prompt, communicated where he was at constantly, and was very pleasant. We would use this service again”
“both ways our driver was early - and our party was very happy for that!”
“The drivers are professional from head to toe. You are treated with great respect. The vehicles and very clean, run well and all amenities work, i.e. a/c etc. I would use the service again without hesitation. Much nicer that cramming into a large bus to go from the airport to the cruise line and back!!! You're comfortable as a passenger and you know where your luggage is. Excellent experience.”
“Amazing service and quality!”
“Our incoming flight was delayed, our driver kept an eye on the time and was at the airport as we landed!”
“Will use and or recommend to friends for sure. Thank you!”
“Have no problem recommending this service to anyone.”
“Definitely if u have a big party use this service”
“Sam is a great guy! We will use them again for sure!”
“When we got picked up from the airport our driver went above and beyond to help us settle in. Our luggage was lost and he took us to get diapers and other essentials! He never made us feel like it was a burden either. He happily did so! Amazing customer service!”
“Duane met us at the Airport and took us to the ship. He was AWESOME and Friendly! We left a water bottle on the Van and we called Sam and he followed up and put it in the Van that picked us up at the Pier. We thought for sure we would never see it again.! Great Service, Easy to work with and Highly recommend them.”
“My entire family was impressed with the service and the driver, Michelle. I will use this service on my next trip.”
“Excellent service and friendly driver”
“Excellent communication for both bookings and follow up email reminders”
“Dwayne was amazing!!! Very grateful for him and his hospitality he provided.”
“Our driver was awesome! On time( early), sent texts to confirm, pleasant & personable!”
“Exceptional experience from booking until drop off. Highly recommend.”
“We had the best experience using this service! The drivers were very professional and wonderful to work with. I highly recommend them.”
“Dwayne met us at the baggage pick up and showed us to the car, in a private drive. It was super nice! First class all the way!”
“The service was excellent and everything was exactly as the pre pickup email said it would be.”
“The driver Michelle was on time for both pick up and drop off. She was professional and friendly. The van we had was quite comfortable for the 11 of us. Overall I would call Mercado again for our next trip down to Orlando.”
“Our driver, Michelle Francis, was lovely to deal with! Very pleasant and friendly!!”
“I will definitely be using your service again”
“Loved our lady who picked us up at the airport and transported us to the hotel Top notch!! Professional, friendly, knowledgeable”
“Total success!!! Thank you!!!”
“Excellent service would highly recommend.”
“Everything was great using this service. We all felt very important. Loved our driver!”
“Both of our drivers were fantastic! Very good communication as to where they would pick us up and when. Would definitely recommend this service!”
“I emailed them directly on how fantastic Joe was. He was at our door at 0800 on the dot and for pick-up at the park, he pulled into the parking spot at 8:00pm on the dot. In Orlando! I mean, that is impressive. Wonderful person, great experience.”
“Affordable and reliable service, thank you”
“Danny went above and beyond by texting us and calling us as we were getting off the ship! Communication was outstanding!”
“Excellent Service!!”
“Very impressed, I was a little leery using a private company on the trip from the hotel to the port of Canaveral. But they did everything they promised and more.”
“Thank you”
“We would HIGHLY recommend Mercado- I just wish they were in cities other than Orlando! I’d use them more often!”
“Our driver was exceptional in communication and friendliness.”
“Really nice vehicle”
“Drivers were there early and very professional”
“I did not want to deal with a shared shuttle company. So, I decided on a private company to avoid the hassle of making multiple stops for our convenience. This was great because we were the only passengers and could sit back and relax to our destination in peace. If you want a private shuttle company, then I highly recommend Mercado Transportation.”
“I would use this company again without hesitation.”
“A good experience. Thank you.”
“Michelle is the best!! We will request her on our next trip.”
“This was the best shuttle service pick ups were spot on and easy, couldnt have asked for better service.”
“Very professional, very timely and I would definitely recommend them.”
“Our driver, Michelle, was fantastic. Impressive on all counts!”
“Very professional. Excellent.”
“All in all it was great experience.”
“On time both ways to and from The cruise port.”
“Would use again”
“Danny was so helpful and informative. He also went out of the way to drop off one of our party at a different location. We so appreciated his willingness to help us out!”
“Sam and the drivers were awesome. We had no issues. Sam helped immediately with our requests and changes. We highly recommend them for your transportation needs. You won't be disappointed”
“Quality all around! Really enjoyed the service we received. Our kids thought it was so fun to ride in such a big van to our hotel. We felt very "VIP" while seeing our driver with our name on an iPad waiting for us. Thanks for top notch service!”
“Duane was great!”
“Thank you for excellent service”
“No complaints whatsoever. Will use Mercado again without any hesitation:)”
“John was great on both trips”
“10* Rating. Everything was absolutely perfect! Thank You Mercado for making our vacation Stress-Free!! G Miller Lexington KY”
“Excellent experience! Driver was in constant contact and arrived on time.”
“Driver was up to an hour early on both shuttles which helped us immensely”
“Above and beyond”
“I would use you again!”
“Perfect, seamless transportation for our family of 8 to/from airport.”
“Excellent Customer Service, clean comfortable vehicle, so Wonderful not to have to wait on a taxi!!! Definitely worth the extra money!”
“We will use them again”
“Duane was very friendly and a perfect driver.”
“We loved our chauffeur, Michelle. We even booked an additional pickup as she was prompt, was an excellent host, and interacted with our group. She was professionally dressed and offered water during our 1+ hour drive.”
“Drivers were courteous, professional and prompt to the point of being early. The vehicles were clean and comfortable. I would definitely recommend using Mercado Transportation and we will use them again in the future.”
“The driver was especially helpful, and prompt. Great experience!”
“Very accommodating when our flight was cancelled and picked us up on the new day and time without any problems.”
“Both drivers arrived in a timely manner and were professional.”
“This service is exceptional. Drivers are excellent and vehicles as expected.”
“Would highly recommend Mercado to anyone!”
“This company is very professional and we will only use them from now on for all of our transportation needs in and around Orlando. The cruise transportation is not only crowded and takes forever, it is expensive! We paid less for our own private driver with Mercado transportation. Thank you so much Duane!!!”
“You guys made everything super easy. I especially enjoyed the clear and timely communications.”
“Driver was very nice, service was on time.”
“Extremely courteous driver, pleasant journey because of him.”
“I would highly recommend and will definitely use Orlando Shuttle Service the next time I'm in town. They drove us to and from a Disney cruise and may the travel extremely easy and non-stressful. Thanks again for your excellent service!”
“Excellent company.”
“This is a reliable company and for out-of-state travelers this is a major consideration for using this business.”
“Mercado was fantastic!! Professional. Courteous. Clean. Safe drivers. Can’t say enough!”
“Very professional and helpful with information on our arrival at the airport.”
“Michelle was amazing. She was very friendly and talkative. Very knowledgeable too. Easy to communicate with to arrange pickup”
“Loved your service! Will definitely be recommending you to others Use your company again@”
“Great trip ! Friendly drivers . Would diff book again with you !”
“Excellent service , on time, very courteous drivers, Very understanding especially given that we had little kids with us We will definitely use their service again”
“Both drivers were very friendly and courteous. They shared information about the local area and made us feel very comfortable.”
“Will definitely use this service again.”
“Duane was great!”
“Very nice service, will recommend, and will be utilizing again in the future.”
“Excellent communication with drivers”
“Good communication, professional drivers.”
“Mercado gave A+ service! They arrived at time time they said they would and were very professional. Would highly recommend them!!”
“We will definitely be using Mercado for our future trips to Orlando.”
“A great company we use every time”
“thank you all very much, i have the companies number saved for all future travels to florida.”
“Don’t hesitate to use Mercado. It is a great company to hire.”
“Professional and prompt, courteous and clean”
“Overall a terrific experience. Would use them again.”
“The whole process (both there and back) were super smooth.”
“Duane was a pleasure to work with. Great conversation. Very professional. Easy to get a hold of. All around great experience.”
“Michelle, our Chauffer, was awesome. Very friendly and gave us great service.”
“Would definitely recomend.”
“Great communication from driver and she was early!!!”
“We travel alot and have used many shuttle companies over the years and this has to have been our best. We plan on using them every time we are in Florida from now on!!!!”
“On time, super polite, super helpfull, safe driving, etc.”
“Great communication and on time for my round trip to/from cruise terminal.”
“Michelle was fantastic! She was so friendly and a joy to talk to.”
“We would use car service again and would recommend to others.”
“Both drivers were very friendly, professional and helpful. They texted ahead of time to welcome us and let us know they had arrived and we're ready whenever we were. I was a little nervous booking through a third party site, but everything went very smooth and we were pleasantly surprised how nice it was.”
“Michelle was wonderful. Very friendly and professional. Would highly recommend!”
“Extremely friendly and professional. Safe driver!”
“We loved him so much we requested him as our pick up driver. He was on time, dressed very nicely, had the vehicle cooled and played great music!”
“Professional and arrived ahead of time”
“I would recommend this company, they were on time and courteous. No issues.”
“Great shuttle service. Mercado transportation is reliable and professional. Will always use this company when we are in Orlando.”
“Drivers were very professional and courteous. Vehicles were very clean and well maintained. I would definitely use them again.”
“Michelle was awesome!!”
“Very reliable and responsive.”
“We would definitely use to em again!”
“Duane always arrived early. He was the absolute best!”
“Very pleased with the service received to pick up our group.”
“We will definitely use Mercado again! Excellent service and communications!”
“Both rides with Duane were a pleasure. Thank you for providing excellent care”
“I have used Mercado in the past and will again in the future. They are my first choice!”
“Very polite and friendly.”
“Overall, excellent, professional service.”
“These guys are great!”
“Really polite and great service will use again”
“This company is fantastic. We have always had nothing but wonderful service with them. Their vehicles are always clean and the drivers are so friendly. We highly recommend this company!”
“VERY prompt!”
“Reliable, fast, easy to book. Definitely worth the $$&”
“5 Star! Would definitely use again.”
“Thoroughly enjoyed your service and repeatedly told others in my traveling group that had used other services, what a great experience I had!!!”
“The drive that picked us up from the cruise port was fantastic!”
“Michelle was fantastic! Very friendly and knowledgeable.”
“Driver was great.. wish I could have him for every shuttle I take.”
“Sam was helpful and responded quickly when we had questions. Our flight was changed by the airline just a few hours before we were to fly to Florida, and Sam worked with us on changing our pick up time. I would definitely recommend them and use them again for future trips.”
“Price was great and did not change kept informed of arrival times for pick ups and the drivers were the best we encountered anywhere when we come back we will definately book again do and have recommend to our friends and family”
“Recommend to anyone that’s looking for professional service!”
“This was a seamless trip. From booking to having to change our pick up time to drop off at the airport. We were traveling with 8 people and I didn’t want to have to worry about getting Ubers or such. This was great!!!”
“Both drivers were very friendly and professional.”
“Flawless, both ways. Very professional and personable drivers. We will definitely use this service again and recommend to others.”
“Very accommodating,on time and a smooth drive to the airport. Will definitely use them again.”
“Highly recommend this service for 1 person to large groups. thanks for your great service.”
“Adam was very accommodating and helpful.”
“excellent service, would use them again, highly recommended. 5 stars all around.”
“Great service! We are repeat customers”
“Would use you again”
“I would recommend this service without a doubt.”
“Very nice and helpful men. It meant alot to two elderly travelers and service was extended with out our asking. Safe and responsible drivers. Comfortable vehicles.”
“Mercado Shuttle service is a great way to get o er to the cruise ports. Would definitely use them again.”
“Very well run company with excellent service and staff.”
“We have used Mercado over 8+ years and they are excellent in the service they provide. We plan on doing likewise in future trips to WDW.”
“First class, friendly, helpful. Thanks Mercado for keeping our holiday stress free.”
“Very courteous and great to work with. Will use again when we are in Orlando!!”
“Excellent company to deal with, would definitely use again!”
“Reliable and flexible - reasonable price - book it!”
“Would 100% use Mercado again. Highly recommend.”
“Mercado Transportation Company did a great job for us and we used them again for transportation from Port Canaveral to Orlando Airport.”
“I would use this service every time. They were professional, flexible and overall awesome. Thanks for taking such good care of 3 women!”
“Outstanding trip.”
“Michelle our driver was excellent Couldn’t ask for any better experience than what she did for us!!! Would use her again and again”
“Great info and friendly drivers!”
“This is the second time we have used this service. We love the it”
“Thank you so much! Great experience and well organized.”
“Great Company. The driver and his assistant were very nice and on time”
“Both trips, the driver was there on the dot o'clock!”
“Both drivers were excellent! They were on time, helpful, and good to work with.”
“Michelle is the BOMB.com! She is the BEST….let me say that again…THE BEST DRIVER EVER!!!! She was punctual, personable and very knowledgeable about the area. She made us laugh and she was very gracious. She drove us to and from Port Canaveral and was adamant about communicating with me to ensure I knew what she was doing and where she was located. I don’t even have the words to describe her outstanding service. She is A-MAZING!!! What a beautiful soul she has. She was the sunshine to our extremely stressful navigation on this trip. I would 1000% recommend Mercado Transportation and request Michelle if you can, she’s the best, hands down. We will most definitely call for her again when we come back to Orlando.”
“Would absolutely recommend this service”
“Treated my mother and I very nicely.”
“Absolutely wonderful experience! Drivers arrived ahead of scheduled time, drivers were friendly and vehicles were spotlessly clean.”
“Fred was awesome!!!”
“Both drivers were great!”
“Our train was delayed but glad to know He was checking our schedule hence able to reach us based on delayed schedule.”
“I highly recommend this company for your transportation especially with large parties. We were a party of 9 including a baby and they provided the baby car seat which was awesome.”
“Mercado Transportation was simply the best for our family's needs. Top-level service.”
“Very dependable, professional and have your best interests at heart!”
“Mercado Transport went out of their way to make accommodations for My changing schedule , great service , great price, great driving !”
