A survey is sent to every client following their trip, to solicit a personal review of the service received. Travelers are asked to rate various categories on a scale of 1 to 5, with 5 as "Excellent". These are some recent comments:
Compare real prices from Orlando’s shuttle, car and limo providers.
“Highly recommend if you are heading from Orlando to Port Canaveral. No waiting for a bus to fill before heading your way your ship. No stops at additional hotels to pick up other passengers. Vehicle was clean and comfortable. Driver was prompt and friendly. Perfect start to your trip!”
“Angel was amazing!!”
“I texted we were out early and he came early”
“The driver was kind, courteous, helpful and friendly.”
“Thank you for adjusting last minute to our pickup time!! You saved us 2 hours of waiting!”
“Very professional and prompt service”
“Daniel was a great driver!”
“We had a wonderful experience with this transportation company! Our driver Duane was friendly, courteous, professional, and very helpful. The entire experience was smooth and stress-free from beginning to end. I would absolutely use this company again and highly recommend them to anyone needing reliable transportation in the Orlando area. Thank you for the excellent service!”
“The entire process was great”
“They came to pick us up early”
“Both drivers texted the day before and were in contact the morning of so I knew exactly where they would be and at what time! So easy!”
“Booking was easy, driver was food about communicating with us to confirm pick ups.”
“Will definitely use this company again!”
“He was waiting for us just as expected, what a great start!!!”
“Excellent”
“Joey was great and we had a fun ride to the cruise terminal”
“Great service. On time. Professional driver. Car was clean and spacious.”
“Excellent service and on-time pickup. Highly recommended”
“Would recommend this service to everyone traveling. They were friendly, professional and accommodating.”
“driver was early”
“Above and beyond wonderful”
“Couldn’t have been more pleased. Whenever I visit Orlando this is the company I will use”
“We've used this service twice for airport pickup to our Disney Resort and back to the airport. Great service. We will continue using them when visiting Orlando.”
“Best experience. The snacks and service was great! Ray was absolutely amazing. He knows great music and very comical. Cannot wait to book again! Thanks for the ride!”
“Will definitely book again”
“Small hiccup with the pickup on our trip from the ship to MCO, but overall, we highly recommend Orlando Shuttle Service/Happy Tours.”
“Extremely friendly on time and very helpful”
“Great company . Duane was awesome !”
“Everything on the money!”
“Will be booking you again in December!”
“Will definitely use Irlando Shuttle Service again.”
“Fred was great! On time and found our location immediately. Friendly, courteous and conversational.”
“Would use this service again with no hesitation. Clean, courteous and on time.”
“It was really nice to get off our cruise ship and know we had a ride to the airport. He communicated with us when he arrived and where he was parked. It was very easy to do. Highly recommend the service.”
“The service was EXCELLENT. Punctual, professional, courteous, safe and friendly drivers. I highly recommend!!”
“It was amazing! i will for sure book again!!”
“Would highly recommend. Used three times during my trip. All three were excellent. Drivers were great! no issues with the driving. Never felt worried. Had to make a couple changes and was very helpful and allowed my changes. Would use again and would highly recommend.”
“Fred, our driver was wonderful! Polite, courteous, and friendly. He remained in contact with us for 2 days prior to pick up to confirm arrangements. He arrived promptly and held up a sign with the name. He helped load our luggage and unload at the airport”
“Great service!! As a travel agent, I will recommend to all my clients.”
“Service was as advertised; we had no issues whatsoever using the service. Was a very good experience & would definitely recommend using them again!”
“We tipped extra because the level of professionalism was top-notch. Thank you so much for making our drive comfortable and making us feel very special. We felt like royalty!”
“Very professional and courteous. Quick response to my direct texts with our driver. Would definitely use again and recommend to others.”
“On time for both pick-ups.”
“Bruno was excellent, friendly, very helpful and engaging both to and from the port.”
“Would definitely book with them every time we are in the area.”
“Our Driver (Fred) was very personable, professional and engaging”
“Fred communicated with me prior to our flight and as soon as we landed. He gave clear instructions and met us before we arrived at the baggage carousel.”
“Great customer service.”
“Communicated well before pick up”
“I would definitely use them again, and plan to do that”
