What Travelers Are Saying About OrlandoShuttleService.com

A survey is sent to every client following their trip, to solicit a personal review of the service received. Travelers are asked to rate various categories on a scale of 1 to 5, with 5 as "Excellent". These are some recent comments:

"Great communication with the drivers. Made it very easy for our pickup at a really congested cruise port." — Amy B.     27-Mar-2026 14:31

"Drivers Edmond and Prince were very prompt and very courteous And helpful" — Louise V.     27-Mar-2026 08:20

"This was one of the nicest, cleanest rides we have had and our driver was excellent!!!" — Josh W.     26-Mar-2026 09:28

"100 percent satisfied. Will use them again and again, did not disappoint." — Curt R.     25-Mar-2026 15:58

"It was great ! Santos did a wonderful job. Everyone was so helpful and friendly when we had questions. Thank you." — Mark S.     25-Mar-2026 08:19

"I would highly recommend this shuttle service!" — Jake L.     24-Mar-2026 23:29

"We had a wonderful trip with both drivers. They arrived early and left us plenty of time to hook in our car seats. They communicated where to go and what vehicles they were in. I really appreciated this service." — Anna L.     24-Mar-2026 09:51

"Party of 5 and it sure was a nice way to end a very long day of travel in a new city. We sat back in the wonderful air conditioning so late at night and were soooooo grateful to not have to drive. It was fabulous! Our driver was terrific!, and the large, super comfortable van was immaculately clean!" — Patrik F.     24-Mar-2026 05:20

"Have already recommended this service to others who have upcoming trips to Orlando. Will definitely be booking with you for our next visit!!!" — Lisa R.     20-Mar-2026 20:14

"They stuck close to the schedule! Our driver on the way home actually picked us up early and helped us beat the traffic" — Allison D.     19-Mar-2026 10:41

"They were very communicative entire trip. They were very nice and efficient." — Danyelle H.     18-Mar-2026 20:07

"Great job!" — Richard C.     18-Mar-2026 13:11

"Both drivers were right on time and we got to our destination with plenty of time to spare." — Medina B.     17-Mar-2026 22:17

"We would highly recommend Mercado!!" — Rebecca M.     17-Mar-2026 11:11

"Punctual, professional, and safe. Would definitely use again." — Eileen K.     16-Mar-2026 20:49

"Excellent experience!!" — Nicole S.     16-Mar-2026 20:42

"He was very personable, courtesy and a delight!" — Deborah D.     15-Mar-2026 18:14

"BOTH DRIVERS WERE EXCELLENT!!!!!" — Kristian K.     15-Mar-2026 16:14

"I would highly recommend Orlando Shuttle Service and will definitely use your company next time I'm in Florida. Such an amazing experience!" — Lashondra S.     15-Mar-2026 13:33

"Best decision we made when it came to finding transportation to and from the airport" — Raymond T.     15-Mar-2026 08:51

"Your service is by far the best I have experienced in the USA. Staff are amazing. Always prompt arrivals. Very very happy" — Karen O.   Australia   12-Mar-2026 21:04

"FRED WAS THE GREATEST! You have a real asset with him!" — Karen P.     12-Mar-2026 08:39

"Great communication!" — Michelle S.     10-Mar-2026 15:35

"Our flights were delayed upon arrival, but Duane was awesome with communication & still being there to meet us. Everything was excellent" — Jason R.   Canada   10-Mar-2026 07:09

"Friendly and engaging as very pleasant and respectful of young people." — Kevin W.   Canada   6-Mar-2026 23:23

"Very professional company. They text updates for the service. On time. Excellent service" — Kimberly H.     6-Mar-2026 08:29

"I even emailed on the day of pickup that we were ready an hour ahead of time and they made it happen...how great is that!" — Robert N.     5-Mar-2026 08:23

"Very pleased with service of driver and understanding of staff due to frequent weather cancellations of flights" — Michael S.     5-Mar-2026 06:47

"Please consider this company. Wonderful people who care. My son and I knew we could count on them from the moment we met them." — Deborah S.     4-Mar-2026 20:13

"Super easy to book, super communication, super people and all around excellent choice for anyone! We will definitely be using them again." — Shannon V.     4-Mar-2026 13:14

"Duane communicated with me directly about pickup to and from the airport. He was on time and exactly where he said he would be." — Debra F.     4-Mar-2026 06:59

"They driver was great. I believe his name was Ray. He was waiting at the baggage claim ny the time we got out bags. He also texted me the day before we left to say he see us there. It was reassuring that he would be there and ready to pick us up." — Mike C.     3-Mar-2026 23:09

"I was very pleased with Mercado Transportation. The staff was extremely helpful and pleasant to work with." — Annette R.     3-Mar-2026 11:51

"The ride was GREAT! I will definitely use your company again." — Winette P.     3-Mar-2026 07:37

"Duane was great…very helpful with all 7 of our luggage and great customer service," — Jill A.     2-Mar-2026 21:08

"Same Driver as 3 years ago! Dywane was on time and got us to our destination !" — Janice F.     2-Mar-2026 20:41

"Everything was perfect!" — Susan D.     1-Mar-2026 21:06

"Personable, friendly, respectful and fun! 2 thumbs up!!" — Shannon V.     28-Feb-2026 21:01

"Great pre-pickup communication" — Jack M.     28-Feb-2026 13:57

"Provided outstanding customer sevice" — Darlene G.     26-Feb-2026 16:11

"both drivers right on" — Francis A.     26-Feb-2026 08:07

"We were picked up earlier than scheduled due to a schedule change on our end. Driver was accommodating with the change." — Jamie G.     25-Feb-2026 20:39

"Great communication. Both drivers we had were friendly and helpful. I would recommend your company to anyone heading to Florida" — Andrew L.     25-Feb-2026 20:27

"Brian is very professional and very helpful and friendly." — Quyen H.     23-Feb-2026 20:58

"Drivers are punctual, helpful, and drive safely. We were able to get in and get to our destination in great time. The cost was much cheaper per person for our big group than any other means I could find." — John P.     23-Feb-2026 20:15

"Excellent service. The driver notified he was coming early. Was so professional and helpful. Helped my wheelchair bound father into the van. Was super knowledgeable about the port and procedures. Drove very careful. I was very impressed. Very happy I hired them rather than a bus." — Deborah N.     23-Feb-2026 18:40

"Highly recommend Orlando Shuttle Service. Excellent communication and arrival. Clean vehicles. Courteous drivers." — Pamela B.     23-Feb-2026 10:59

"The van was very clean and had lots of room." — Kimberly G.     23-Feb-2026 00:04

"Carlos was very professional and I felt very safe." — Catherine H.     21-Feb-2026 20:03

"Guys were great, I would use again. Excellent communication by both drivers." — Drew M.     19-Feb-2026 16:39