A survey is sent to every client following their trip, to solicit a personal review of the service received. Travelers are asked to rate various categories on a scale of 1 to 5, with 5 as "Excellent". These are some recent comments:
“Both drivers texted the day before and were in contact the morning of so I knew exactly where they would be and at what time! So easy!”
“Best experience. The snacks and service was great! Ray was absolutely amazing. He knows great music and very comical. Cannot wait to book again! Thanks for the ride!”
“Service was as advertised; we had no issues whatsoever using the service. Was a very good experience & would definitely recommend using them again!”
“Very professional and courteous. Quick response to my direct texts with our driver. Would definitely use again and recommend to others.”
“On time for both pick-ups.”
“Bruno was excellent, friendly, very helpful and engaging both to and from the port.”
“Great customer service.”
“On time and all were very communicative.”
“All went well.”
“Very professional, courteous and accommodating.”
“Very reliable and reasonably priced!”
“Very pleasant”
“Great service very prompt easy to find and I love that we can text and call prior makes it a lot easier”
“Great communication with the drivers. Made it very easy for our pickup at a really congested cruise port.”
“It was great ! Santos did a wonderful job. Everyone was so helpful and friendly when we had questions. Thank you.”
“Both drivers were right on time and we got to our destination with plenty of time to spare.”
“I would highly recommend Orlando Shuttle Service and will definitely use your company next time I'm in Florida. Such an amazing experience!”
“Super easy to book, super communication, super people and all around excellent choice for anyone! We will definitely be using them again.”
“They driver was great. I believe his name was Ray. He was waiting at the baggage claim ny the time we got out bags. He also texted me the day before we left to say he see us there. It was reassuring that he would be there and ready to pick us up.”
“The ride was GREAT! I will definitely use your company again.”
“Personable, friendly, respectful and fun! 2 thumbs up!!”
“Great pre-pickup communication”
“Drivers are punctual, helpful, and drive safely. We were able to get in and get to our destination in great time. The cost was much cheaper per person for our big group than any other means I could find.”
“I would highly recommend this company. Both the vehicle and the driver were first class. As was the entire service.”
“Communication and service was excellent. No complaints :)”
“Alex was fabulous!”
“Very flexible”
“Thank you for a flawlessly beginning and ending to our Universal Studio vacation. Transportation for our 10 travelers was perfect!”
“Our drive back from Port Canaveral to MCO was great.”
“Excellent.”
“No problems in recommending Orlando shuttles, we had an excellent experience considering it was also New Year’s Eve at Disney world”
“Very easy to work with.”
“PJ was very nice.”
“I highly recommend Orlando Shuttle Services, the drivers are very professional, knowledgeable and prompt!”
“We will use your service next time.”
“Reliable service , quality vehicle and driver”
“Paulo was the best driver. He took care of our large family in such a timely manner.”
“Everything went very smooth when I got a contact for texting. Text me back. He was very polite. Very kind. Everything was great.”
“Alex and Bruno were AWESOME!”
“Atilio was punctual and courteous”
“Definitely use your service again when I come to Orlando again. Everything went so smoothly.”
“Both experiences were wonderful! I appreciate the prompt and timely responses.”
“I can not praise the driver or company enough. Brilliant service”
“Great in every way possible. Pj is outstanding”
“Great communication throughout.”
“Great service. Reliable and super friendly drivers”
“Drivers were both great”
“Great service very reseptive to customer needs. Very courteous”
“Had some travel issues that required last minute accommodations. The company was very helpful and handled it without any problems!”
“Courtesy was great. On time, clean van and driver very helpful!”
“Ray is awesome!!!”
“Ray was amazing and went above and beyond! We also had Bruno on the way home which was he was great as well”
“Ray was amazing and went above and beyond for us. Great communication!”
“through texting, we kept in contact for a seamless pick-up for my group”
“Our drop off driver did an excellent job. He was very courteous and communicated well with us.”
“The driver actually came earlier and adjusted according to our time changes”
“The driver who picked us up at Port to the airport went above and beyond for us.”
“Great and willing to work with issues that might crop up”
“I would clearly use this service again. So easy for 10 people.”
“Driver arrived as promised and prior to his arrival, he kept us updated on his progress and also informed us of the type and color of the vehicle to be on the lookout for”
“We were so appreciative that the driver had monitored our flight delays and was still able to pick us up at the airport when we arrived. The driver even made a quick stop at the gas station to pick up some snacks since we had not been able to eat dinner.”
“Driver communicated with me the night prior and day of, and was there early so he was ready to go the moment we got there.”
“We had 17 in our group and this service made it stress free. I highly recommend Orlando Shuttle service and Black car service.”
“Very professional personnel.”
“Both drivers were very nice and prompt”
“Very professional and helpful!”
“So nice to have the same driver. Very good communication.”
“We could change our timing for the return without any issue, excellent”
“I would use this service again and recommend to anyone, especially if you have 8 in your party like we did.”
“Right on time. Personal communication of arrival at pick up hotel was perfect and very much appreciated.”
“Both drivers were great! Showed up on time and very friendly”
“Great Service. Will use again”
“The driver returning to Orlando airport was waiting outside the hotel 30 minutes early and was very communicative.”
“Will use this service again great drivers”
“Black Car Orlando was great to work with. There were seven in our family who flew into Orlando Sanford and it was about an hour drive to our Disney Resort Hotel. Every aspect of the transportation was handled very professionally. We would definitely use this company again.”
“Both drivers were early, helpful, and so friendly.”
“I was extremely impressed with their courteous and timely service! I was traveling with 5 students and it made our transport from the airport to the hotel seamless. We will definitely be hiring them again!”
“Will definitely recommend”
“I'll be using this service whenever in Orlando”
“PJ was great!”
“I would highly recommend your services to all my friends.”
“Our group of 11 had a great experience with Black Car Orlando. We've used different shuttle companies previously and this was the most prompt and on time pick up/drop off. Our driver Bruno was easy to speak to and he answers right away at the times I've contacted him thru text. Surely on our next trip we would go with Black Car Orlando again!”
“Very timely and communicative! Very satisfied”
“Bruno was very personable and friendly and on time for pick up. Communicated well through texts.”
“Honestly the best transportation experience I've had. Our driver Bruno went above and beyond in every way, and was even flexible when we needed to gather up our large group of high school students!”
“Second time using the shuttle service - always top notch.”
“Need a shuttle, call these guys first.”
“Excellent service. I would not hesitate using Orlando Shuttle Service and Black Car if needed in the future.”
“Would highly recommend this company. It was a flawless experience.”
“Highly recommend. We would love to have Bruno and his van take care of our family’s travel needs in the Orlando area in the future.”
“our experience with this company was very good. We were picked up at Orlando airport and taken to Port Canaveral hotel. At the end of a Disney cruise (which was wonderful), we were picked up at the Port and returned to Orlando airport. All good.”
“Both drivers were right on time.”
“Bruno was great! Picked us up earlier than scheduled.”
“Have our transportation scheduled and paid for up front was amazing. Will use them again next year.”
“Was very nice to receive a courtesy text the night before we were able to stay in contact before the pick up. Wonderful service would use again.”
“Service was excellent. Vehicles were clean, drivers on time and respectful. When booking and paying”
“Great service and less expensive than I had anticipated. The cars were clean and the drivers were professional and helpful.”
“I completely enjoyed my trip with Orlando Shuttle Service. On time, kind, friendly, and pleasant all around.”
“I would highly recommend this service. I will definitely book with them again!”
“Bruno was an excellent driver. He was very friendly.”
“Black Car Orlando has great vehicles, were spot on time, and the price was very reasonable with the gratuity included in our fare that was pre-paid.”
“We had great service with black car Orlando. We booked a couple of weeks in advance and got a confirmation email right away. Our driver also reached out the day before to confirm details and again when he was a few minutes out. The vehicle was super clean and well equipped. Will definitely book again!”
“I told so many people about the company and I would highly recommend using them!”
“We would use your company again! Highly recommend them!”
“PJ was great”
“Communicated before pick up time, very polite, on time. Definitely will use again.”
“We had a group of 10, perfect size vehicle to handle all luggage (returning from cruise) comfortable seating. Would highly recommend. Will use again if back in Orlando.”
“Liked the SMS messaging for contacting”
“Outstanding service! Highly recommend!!”
“Very timely and polite.”
“Our driver was very accommodating and nice.”
“Perfect timing”
“Will definitely recommend this Shuttle Service and will also book with this company again next time. Very convenient!”
“Great timely responsive service.”
“Great service with pickup and drop off to the airport.”
“Bruno was one of our drivers and really enjoyed him. We requested him on our return transfer.”
“Both Bruno and Ray were on time and had no issues finding at pickup and drop-off locations”
“Paul and Alex were great. Timely pick ups, professional and felt safe with their driving skills.”
“Amazing service and great communication! Will use again!”
“Both Alex and Marcus went above and beyond to make us feel welcome and safe.”
“It was a nice ride both ways. The driver was very friendly and even asked if we wanted to listen to music and what kind.”
“On time, communicated with me, clean car safe driving,”
“Would highly recommend. Ray had excellent communication with us. Made sure we were at our destination in plenty of time. He was friendly and helpful.”
“Extremely clean and great looking vehicle. First class all the way!”
“The 6 of us were headed to Port Canaveral to catch a 14 night cruise. Lots of luggage and two of us with some degree of infirmity. The driver was helpful and patient throughout the round trips 14 days apart. It made the trip much easier!”
“I would definitely use again. Very reasonably priced. They were able to provide booster or car seat.”
“Had a great experience!”
“A valuable service from Sanford to Disney!!!”
“A great company with nice, clean vehicles and great drivers. I highly recommend”
“Well done!”
“Fantastic job! I will choose your service next time I'm in the Orlando area, and highly recommend to friends and family!”
“Our driver was amazing and answered all of our questions that we had about Orlando and he even told us some great places to check out.”
“Both drivers were very friendly and safe”
“Mohamad was great!”
“Everything was great.”
“Great service! Will definitely use them again when back in the area!”
“I was contacted the day before each scheduled pick up. This was great and I felt confident everything was going to plan”
“Service was excellent. We were all happy Thank you”
“I was very glad they were able to still pick us up after our delay. It was stressful bringing 13 cheerleaders to Orlando. They made it seemless.”
“Great communication!! The service was excellent, well organized, all communication at the time of pick up was via text and in real time. Our baggage was delayed and the driver waited for our group without any issues. I would definitely use this service in the future!! Excellent all around!”
“Bruno was charming picked us up on time”
“Loved Mr. Ray”
“We were very happy with our drivers, the vehicles and communication. They were very friendly and communicated well! I highly recommend!”
“Drivers were on time, courteous, and professional. Good communication through text messaging. Helped with luggage.”
“I was impressed by the professionalism and timely nature of the service and will happily use them again and also recommend them to friends and family.”
“The driver and the service offered by this company was great. We will use them again.”
“Excelente servicio”
“PJ has taken great care of us!”
“On time and good communication”
“Loved it will is again”
“I truly appreciate great customer service and this company had it from the reservation process to the pick up and drop off. Would absolutely use this service again!”
“very nice”
“Excelent service! Everything was perfect!”
“Marcus provided exceptional service and kept us informed way in advance of pick-up times. It was a pleasure to ride with him. Great to start a vacation with someone who has such a positive attitude!”
“Our driver was on time. We were just late disembarking and dealing with a lost luggage from the cruise so we were the late ones! We were so grateful our driver did not leave us.”
“Very courteous driver, he drove safely, he loaded and unloaded our bags very quickly and very carefully.”
“Both drivers were friendly”
“Will definitely use you in the future”
“Exceptionally clean”
“I’d definitely recommend and use again”
“Great communication on the arrangements for where to be picked up etc!”
“Driver was very nice and excellent with communication.”
“Kept in contact via cell. Easy pickup at the airport”
“Drivers were on time and extremely courteous.”
“The driver was great and friendly.”
“Very professional. On time and safe drivers.”
“We had Bruno as our driver twice and he was very professional! We appreciated him very much and highly recommend him!”
“Worth every penny”
“Great customer service via WhatsApp! Nice looking and clean vehicles.”
“Bruno was quite pleasant and accommodating to our group”
“Black car Orlando was great as our shuttle service to and from pop century”
“Will highly recommend to others. Great service from start to finish.”
“This company I will use for alll My Travels I was safe we had 14 Guests and it was smooth sailing from booking to departure Thumbs UP :)”
“If you're scheduling a shuttle through Black Car Orlando, be sure to request Bruno if possible. Great young man that's very down to earth that wants to ensure you're transported safely and most importantly, that you enjoy the ride.”
“Everything was smooth. The drivers were professional and very nice! Thank you!”
“Excellent service, texted us night before our flight from the UK to see if he had the right flight. Then texted us when we landed to say where he would be waiting & time to pick us up. Could not fault Orlando Shuttle Service, have used them several times. Thank you!”
“Got us to the airport in record time despite traffic! Bruno was great!!”
“Bruno and Ray were very professional and friendly.”
“Excellent experience! Would absolutely use them again next time in the Orlando area.”
“It was a excellent experience. The company was professional and proactive in meeting our traveling needs.”
“Would use this service again for sure.”
“Reasonable pricing and timely drivers. If you want to save, arrive on time, and arrive safely, I recommend Black Car Orlando services.”
“I would highly recommend this company if you ever are in need of travel assistance.”
“Great on both teips”
“Booking was easy, making modifications were no problem. Everything went smoothly for our trip! Highly recommended!!”
“Driver was very accommodating for our large group and lots of bags.”
“Great communication and very prompt. I loved it!”
“Both drivers were great”
“Great communication from the driver!”
“I really appreciated the text communication to pick and drop off notification”
“Good communication. Good service.”
“Our driver was wonderful. Very professional. He stayed in constant contact with us. Wonderful service!”
“Kept me notified via text”
“Would highly recommend. They are easy to get a hold of and are very accommodating!! We plan to use them again when we have the chance!”
“really nice vehicles both times!!”
“Great communication and response time. Very timely and professional.”
“Bruno was very accommodating! I would definitely use Black Orlando Shuttle service in the future. He kept us updated on his arrival and gave ETA periodically.”
“Alex was very friendly and a great driver”
“Driver was excellent. Would definitely recommend!”
“Our driver Bruno was very courteous, had a great upbeat attitude and played some fun music for the kids on the way to our destination.”
“Our driver was really great!!”
“Great experience. Very professional. I would highly recommend them.”
“Thank you Alex. You were very personable and made us feel comfortable. He was able to pick Us u earlier from the hotel to airport.”
“bruno was an excellent driver”
“I love this company and almost always will select to go with their private transportation option over the bus options of other companies. It's definitely worth the extra money because all of their drivers are so friendly and it gives us some extra time to spend at the resorts.”
“Excellent communication, professional, friendly”
“We arrived to Port earlier than expected. He adjusted hs schedule and came early to pick us up.”
“I would book with this company again.”
“Paul was the best on time friendly and a very good driver.”
“Bruno was terrific!”
“They got all 14 of us ( 8 kids, 6 adults) 1 wheelchair, 16 pieces of luggage, safely to our destination coming and going.”
“I can’t say enough about Bruno. It was a rough day of delayed and cancelled flights, we were worried it would cause a problem with our prearranged transportation. I contacted Bruno to let him know, he was wonderful about it and said no problem he would be there.”
“Loved Bruno and Rohan”
“Marcus was very professional and courteous!”
“Very professional and kept me aware of everything and timing before the pickup. I would recommend them.”
“Awesome Service”
“Driver was very informative and was right on time!”
“Will use Orlando shuttle serve every time we’re in Florida”
“Reliable service.”
“These dudes were clean, vehicles clean and showed up well before the scheduled pick up time every time. I will definitely be using them again”
“I would recommend to my family and friends.”
“Very well please with the service and would highly recommend it to others. We enjoyed traveling in a small group with easy access and comfortable ride”
“I highly recommend this service!”
“Rafan and Mike were great! They were very nice and helpful”
“Bruno was awesome”
“Bruno and Mo became important parts of our overall vacation experience because of their attentiveness, friendliness, and general positivity! Bruno recommended we spend the last day of our trip at Disney Springs as we had a long wait until our flight. Setting up the extra ride was so easy! I even left my phone in Bruno's car when he dropped us of, and he circled back and returned it for me! I actually saved their numbers. This was my families first cruise, and we will be doing this every year from now on. I will be calling Bruno and Mo again!”
“Alex was a great driver he was punctual he was polite he was knowledgeable”
“We love Bruno. He was so accommodating. Keep it going.”
“Both drivers were great. However, our return driver, Bruno, was exceptional!!”
“Texted ahead of time. Tracked flight. Picked us up where and when he was supposed to.”
“Bruno was amazing! He handled all three of our trips and was on time, so nice, and made it an overall great experience. Thank you!! Highly recommend!!!!”
“Great choice- driver was on time, communicated with me prior our arrival, and even knew our flight had arrived ahead of schedule, which did not delay his arrival. Very pleased with the service and our driver.”
“ALEX WAS A GREAT DRIVER! SO HAPPY HE COULD DRIVE US 3 TIMES !!!”
“Both trips were very prompt and on schedule. Absolutely no delays.”
“This was worth using to get from Disneyworld to Port Canaveral. It was nice to be picked up at the hotel. We did not have to wait in line to get on a crowded bus.”
“We really appreciated the text messages hours in advance introducing themselves and assuring us they would be there at pick up time”
“Paul (MCO to Homewood Suites) and Alessandro (Port Canaveral to MCO) were prompt, courteous, helpful, and very accommodating.”
“Use them! Both men who drove us were great people and very friendly. It was nice to sit back enjoy the rides and the great conversations. Well worth it to navigate effortlessly through a strange cities.”
“This was an excellent experience and a service I would use any time I'm in the area.”
“your service and drivers were outstanding and we could not have expected anything better. It was simply awesome and thank you”
“Very professional and went above and beyond for us. So happy to have traveled with you”
“Awesome experience! We will use this company again!!!”
“Excellent service. Driver was on time. Our second trip the driver was very friendly and offered us water and a cord if we needed to charge phones. Vehicle was very clean and roomy. Would recommend them highly.”
“Driver texted us the day before, confirming date/time. Travel day: Kept us informed that he was on the way.”
“Very professional, reliable, friendly, prompt, great communication!”
“I would use this service again.”
“On time and exceeded comfort and cleanliness. Driver was all smiles and courteous and friendly.”
“Pickup driver was excellent. He waited for our delayed flight.”
“Alex is a amazing person and driver!! On time and very courteous”
“The driver was very talkative and interacting with us the whole drive, made us feel extremely comfortable!”
“Waa thoroughly impressed with my service!”
“Black Car was great would use again”
“Paul was fantastic and very accommodating. Nothing was a problem for him. I would certainly recommend him and his service to others.”
“I would recommend this company and Alex the driver.”
“On time, very nice and professional! Very pleased!”
“Gave us timely polite service letting us enjoy our trip with no stress. Great communication!”
“i would highly recommend black car every time”
“We had Alessandro for our arrival trip and we requested him for our departure trip. The company was reliable and affordable!”
“Such a great company to ensure having enough space for large families and lots of luggage and large strollers”
“I Will definitely recommend them to friends and family!”
“Will use again.”
“very good service”
“Would use this service again”
“Perfect transportation option getting to cruise ship from our hotel. Friendly driver and easy, comfortable ride.”
“Bruno was fantastic! He was kind, helpful and we loved getting to know him.”
“He was very nice and he was very very good to us and helpful”
“Our driver, Bruno, went above and beyond to return a cell phone we left in the van after dropping us off at the airport.”
“We changed both our bookings in Orlando and had no problem with the changes meeting our new requirements. We were to be pick up from the seaport but changed to the airport then to hotel and Paul our driver was prompt courteous and met us at the exact spot. The other we changed to picked up early because of Thanksgiving at the airport and once again Paul was prompt and courteous Thanks we will recommend to friends who are travelling from Australia”
“Great communication. Friendly drivers. Timely service”
“Bruno is excellent!”
“Paul was wonderful when I traveled with my two kids. Felt so safe and was great!! Great personality!”
“Black Car will be my shuttle service whenever I'm in the Orlando area. Thank you very much,”
“Amazing company great drivers.”
“We had a great experience with this car service. We had 12 in our group. There was plenty of room for everyone and our luggage. We even scheduled an extra trip and Bruno arranged to secure our luggage so we wouldn't have to cart is around Disney Springs all day while waiting for our airport departure. I highly recommend Orlando Shuttle Service.”
“Clear and conscience Friendly and has knowledge”
“Black Car Orlando is an excellent car service and I highly recommend them for your transport needs.”
“Our driver was amazing”
“Alessandro was great! He was on time for both trips, very helpful, and very friendly. Our ground transportation was worry free and that was very important to us.”
“We had a great time and enjoyed our stay - using this service made out stay very enjoyable without worrying about a rental car”
“I would use this company again. They had great communication and helped make our trip enjoyable. Thank you Black Car Orlando!”
“Our driver contacted us the day before our trip to coordinate everything. He was punctual and courteous.”
“This service was flawless. Great communication and super friendly staff. I would highly recommend!”
“Excellent service, great value for money and highly recommended”
“I left my cell phone in the car and the company was able to contact the driver, who came back to the airport to return the phone- outstanding customer service!”
“Definitely will be using this service again. Great overall experience!”
“Bruno was very courteous, made certain our drop off location was correct, and informed us about the time the trio would take.”
“Fantastic service, would definitely deal with Black Car Orlando again, highly recommend.”
“A+ service Would recommend to anyone”
“Bruno and Atillio took care of our pick up and drop off, their vehicles were spotless, they were on time, they corresponded in advance, and they helped us with our bags and played us music. I would definitely recommend for anyone traveling from MCO to their hotel destination at Disney or Universal. Thank you!”
“We were 100% satisfied with the entire experience. From booking, email confirmation, text communication with pictures of vehicle n plate, text notification when he arrived. The best part, our driver with amazing. Polite and respectful. We will definitely use your service again!! ;) Many Thanks”
“The driver that picked us up at Port Canaveral was amazing. We had a tight timeline to catch our flight, and he got all 7 of us to the airport safely and with time to spare. Best driver I've had on any trip.”
“Funniest and fun-loving guys to ever be driver by. Definitely, going to be a repeat customer.”
“This was our first experience using Black Car Orlando. We were so impressed and satisfied that we will definitely use them again.”
“Both drivers were great! When we arrived at SFB my grandson forgot his ear bud case in the van. I called Bruno and he returned immediately so we could get it. He was very professional, friendly and even offered to help find it.”
“The best transportation in the world. Super friendly, very time efficient, 10/10 recommend!”
“This company handled everything with courtesy and respect. I would highly recommend this company”
“They were there when our plane landed, had the car seat ready, and were there early in the morning to take us back. Communication was awesome. They send a text letting you know where they are.”
“Great service. Thank you!”
“Highly recommend this company!”
“Absolutely AMAZING”
“Price was decent, enjoyed being picked up by a private car instead of using the bus. Communication from company was constant either through emails before departure or through texting the day before. We were picked up from three different locations. Airport to disney on day one. Day 5 we were picked up at Disney to cruise line. And the last day we were picked up early from the cruise line back to another hotel. Drivers were courteous and polite. I would recommend this company. No issues with our trip. Thanks for making our trip less frustrating.”
“Our driver was Bruno. He was extremely courteous and professional. He drove us for 3 different trips and every time was a pleasure. We enjoyed our rides with him.”
“Awesome service. I will definitely use Black Car Orlando service again when I am in the area.”
“Excellent the service”
“Our driver was on time and communicated the night before our pick up. he arrived on time and we didn't have to wait long at all. It was great!”
“Great experience every time we travel with your company. No complaints whatsoever. Looking forward for the next trip!!! Thanks for being an important part in our vacations!!!!”
“Top notch! Patient and professional We had a large group with lots of kids and luggage- they were great!”
“I will definitely use this service again and recommend it to others.”
“Kept us informed of pickup and made sure we all were comfortable.”
“Highly recommend! Very professional and courteous staff!”
“Loved Alessandro he was great and made the ride fun and helped to elevate some of the stress of having to be on time. He made it worth every penny. Also, there were a few times when I had to reach out prior to the trip with questions or schedule updates and the responses were always very prompt and courteous. I would defiantly use this service again.”
“Our driver was wonderful!”
“Driver was responsive and flexible on time. We got off our cruise ship 30 minutes early and he was able to come earlier than scheduled.”
“Wry professional and sweet staff. My go to car service anytime I come down Orlando. Definitely chose this company.”
“Ray was great, and took extra care to wait a little longer than planned to make sure all guests got home safely.”
“Would definitely book them again!”
“Excellent both times!”
“Bruno was amazing! Very courteous and personable. We really enjoyed all of our rides with him.”
“Definitely will recommend and use this company again!!!”
“Alessandro was our driver for the first part of our trip and he was amazing! So helpful. So courteous. Definitely recommend!”
“Very nice high top van was clean, roomy and comfortable.”
“Very good communication from drivers”
“The driver is very nice, polite, patient and thoughtful.”
“Our two drivers were amazing they were courteous and professional and fun.”
“My family travels a lot and has been burned by prepaid drivers that never show up. This company is AMAZING and reliable and we will never use anyone else when we are in the Orlando area. It was more reliable than even my own family would be- don't hesitate to trust them for a second. We used them for 4 legs on our family cruise (getting various people to/from Port Canaveral from MCO) and it was perfect every single time.”
“Highly recommend”
“If we visit Orlando in the future, we will definitely book this shuttle service again.”
“I will definitely use your service again.”
“Really enjoyed our experience. Will be using again in the future.”
“His communication was top notch, very informative letting us know who he was, what he was driving and where he would be. We also loved his friendly demeanor and awesome Disney Music during the ride to our hotel.”
“Loved that our drivers were in contact with us before pick up. Had a great experience would use again next time we’re in Florida!!”
“Best decision I made. Awesome feeling knowing your ride was there and waiting. Very courteous staff. Shout out to JP. Super friendly and patient. Great experience.”
“Drivers were courteous, on time and we were extremely pleased with this company’s service. Thank you!”
“Highly recommend using this service.”
“We have nothing but good things to say about Black Car Orlando. In addition to all five stars above, communication was EXCELLENT.”
“Our driver was wonderful!!!!”
“Super easy to book, prices so much better than cruise lines or theme park company options.”
“Was very friendly and talkative and seemed excited to pick up my granddaughter and niece so they would start their trip off right”
“Will definitely use again”
“I highly recommend black car Orlando. Bruno did a fantastic job. I will use them while visiting the Orlando area. We had a large group so his personalized service was actually more economical than the impersonal buses that make multiple stops.”
“Both drivers did an awesome job!”
“Good service would recommend and will use again for sure, clean véhicules , safe rides”
“Would book this again with no hesitation- excellent service”
“JP was fantastic! He was great at communicating with me and made the trip a piece of cake!”
“Akexandre Castro was our driver; extremely happy with him-punctual, polite, very personable and helpful; would highly recommend Alex and this company to shuttle you aroung the Orlando area!”
“Alessandro was absolutely amazing!!! We will request him every time moving forward!”
“Very satisfied. On time, professional, and cannot think of anything they could have done a better job with.”
“Great service, my family was impress at how big and nice the van was, for that great of a price”
“We used the shuttle service for 3 pre booked journeys and found them to be efficient and reliable with good communication”
“They were fantastic. Will use them again in my future trips”
“Wonderful experience! Alessandro was very kind, on time, and provided a smooth safe ride.”
“Bruno was amazing !!!”
“I appreciated that Alex sent a text the day before pickup. That way I knew who was picking us up in advance and had a contact person.”
“Perfect solution for traveling from a Disney property to Universal Studios for the day. Highly recommend”
“ask for Bruno”
“Highly recommend!!!”
“10/10”
“Would recommend to others looking for a safe, clean comfortable ride! On time and very courteous!”
“The texts were very welcomed and made me feel comfortable. Our driver was early and addressed our concerns with wait times at airport to help ease our minds. Would definitely use y’all again”
“Alessandro was AMAZING!!!! He made our trip!!!”
“It was very nice, reassuring, and thoughtful for the drivers to send a text ahead of time with a picture of the vehicle so you knew what you were looking for. I was generally very pleased with this experience, and will definitely use this service again!”
“I genuinely appreciated that the driver that picked us up from the airport sent me a text message a day ahead of time to give me his name and contact information.”
“We loved Bruno!!!!!”
“JP was fantastic. Highly recommended!”
“I would book with your company again if I was assured that I get the same drivers. They were the best drivers I have had in a very long time.”
“Amazing service - will use it again.”
“The drivers were all wonderful and made erring around so much easier for me and my family! Thank you so much!”
“Great service, on time, responsive, very professional.”
“Excellent customer service, good communication from the driver.”
“What a great experience! Worth evert cent!!! Do yourself a favor and book with them. Private and perfect”
“We would absolutely use this service again! All drivers were kind and understanding, patient and reliable. I love how they texted me before my trip about where they would meet us, when, and where we were going. I couldn’t have asked for a better experience.”
“I would definitely recommend Orlando Shuttle Service to anyone looking for a good shuttle service. Very good communication for both ends of trips. The price was the best I could find in the area also, so definetly a win win.”
“Our driver was awesome. So friendly and courteous”
“Fantastic will definitely use again”
“Excellent experience. SUV was clean, air was on for comfort, driver was friendly and on time. I would use this service again.”
“I cannot say enough how much we appreciated this service. We had a group of 6 travelers. I was concerned about keeping our group together as we traveled through Florida. Rodrigo was extremely professional and timely and was quick to let us know he could handle a group our size. He was wonderful! We will most definitely be visiting the Orlando area again will choose Black Car as our transportation service.”
“Despite our incoming flight delay for rain; he kept on top of our arrival and was ready to pick us up.”
“Alessandro is one of the best drivers we've had. Very prompt and courteous.”
“Very much on time, good communication with texting.”
“Bruno was amazing!!”
“The drivers remained in contact with me and provided me with specific details regarding my pick-ups. I appreciated that very much. I highly recommend this service.”
“Great company would do business with them again and again highly recommended.”
“I would recommend Black Car to my friends for sure.”
“Rodrigo was super kind and safe driver. He text me the night before to confirm the ride and answered my questions quickly.”
“Alex communicated well for both our pick up and drop offs at both ends (airport and port) He took care of the luggage His driving was very good.”
“I will always use Orlando shuttle service when I travel with my golf team.”
“Right on time! Both ways!”
“I will recommend you as it is avoiding stress to go from the airport to WDW.”
“Really liked the text message the day before confirming pick up”
“Based on our experience, I would recommend them again”
“No other way to travel in style with the most professional drivers I've had around the globe to date, Black Car is the only way.”
“Wonderful, very helpful and kind drivers!”
“I would definitely use this company again. Very professional. Very courteous.”
“Appreciated the professional service.”
“Great experience. Will recommend to friends and family”
“Very nice to have a text with a picture of the vehicle so we knew what to look for. Very professional and felt safe the whole time”
“No problems at all”
“Service was amazing! Would highly recommended and would definitely consider using again in the future, if traveling with a large group”
“I was impressed by the level of communication from the drivers. With all the other vacation stress it was nice to not have to worry about going to and from the airport.”
“Would definitely use again! No doubts!”
“100% happy, first time used, recommend highly”
“Can't go wrong. They did a great job. We were traveling with a party of 9 and it all went smoothly.”
“Highly recommend.!”
“The drivers were very friendly, courteous and professional. they arrived on time, loaded all of our luggage and drove us safely to our destination on time. Communication was very good, the texted the day prior to introduce themselves and texted the day of with arrival information.”
“Kept me updated throughout our trip . Hands down, the best service that I have had. I would highly recommend them.”
“Absolutely excellent service, in every way. Rodrigo & Mo were the perfect drivers. We will ALWAYS book with you over any other shuttle or car service. It was well worth the money.”
“Takes the stress out of travel”
“Will definitely use you again and tell anyone going to call you.”
“Natalia was a perfect driver!”
“Will definitely use this service again!”
“The rates were reasonable. Vehicles were comfortable. Drivers were courteous and worked with us to make everything work out the way we wanted. I would recommend them to all my business associates and friends.”
“I would 100 percent use this service again!”
“Thank you Alex”
“We would definitely use this service again. Great service and good price!”
“it was perfect”
“Booking our rides beforehand was one thing we didn’t have to worry about while on vacation. Bruno, our driver, was friendly, timely and professional. Would recommend!”
“This transportation went off without a hitch. The driver communicated with us ahead of time and as we navigated a chaotic post-cruise disembarkation scene. Daniel was excellent at helping us find him and be on our way to the airport!”
“I would use this company again!!”
“Both drivers were great.”
“Thank you for your great service! We will call upon you again when we return to Orlando.”
“Best airport pickup service in Orlando!”
“Alessandro was an excellent driver, and we enjoyed our round trip with him very much! Highly recommended!”
“I strongly recommend this company to anyone looking for dependable, courteous, trustworthy transportation services. Their prices are very reasonable, and the service is worth much more than they charge.”
“I would definitely use this service again.”
“There may be other available options, but for my family, there is no other option when traveling in and around Orlando. Whether getting to a cruise port, airport or around Orlando, booking with this service gives you the ability to rest easy that the driving and details will be taken care of. Could not rate them more highly.”
“Very easy to arrange. Both drivers were in contact 24 hrs ahead of pickup. Was sorry I didn’t use them for the last part of our trip”
“The booking process was really easy and our driver Alessandro was amazing.”
“Bruno did a wonderful job!”
“Worked out perfectly to and from the Hotel and Cruise Port.”
“Alessandro was outstanding and very courteous and very enjoyable”
“Alessandro was an amazing driver. Car was spotless, he was super friendly and knowledgeable. My kids loved the music selection. All around amazing experience, we couldn't be happier. Thank You so much!!!!!!!!!!!!!”
“Bruno was so professional, courteous and helpful. He gave us great tips and made our holiday experience even better! We will definitely be recommending him and your services to our family and friends who are visiting. Thank you so much”
“An excellent shuttle company who will get you where you need to go and on time. I definitely recommend using Black Car Orlando.”
“Wonderful experience I would highly recommend this service. It was perfect for my family of 10!”
“We had 2 days of your setvice with 2 drivers- Bruno and Rodrigo. Both were on time, communicative through text updates, and very friendly! We were very impressed with your service and will use again.”
“All went very smooth!”
“I would definitely use this service again and would definitely recommend this service to my friends and family.”
“I would definitely use this company again in the future.”
“Bruno is the man”
“They were top-notch and met my expectations all around. I would use them again in a second. Highly recommended. Why ride a bus full of people when you can have a private SUV all to yourself for the trip to and from the cruise port? Same cost, better service.”
“I would always use Black Car Orlando after this positive experience.”
“Our rides were amazing! Thanks for such a great experience”
“Our plane was late and our baggage got stolen out of so our driver was very considerate and kind for waiting on us even though it was very late. 5 star service here!”
“Paul was awesome. We highly recommend”
“This was the best service. Great communication! I will definitely use again!”
“Bruno was very friendly and lots of tips for the theme parks.”
“Everything went exactly as it was supposed to with the drivers reaching out ahead of time and communicating with me about the transportation. Both were very nice, friendly, and helpful. The vehicles were clean and the drive was smooth. Highly recommend this company.”
“Paul was our driver. Very friendly. Decided to order his Suburban again to return to the airport. Will use his service again if we need to when returning to Orlando. I give this company and PAUL 5 STARS.”
“Since the resorts are no longer providing transportation for their guests it was great finding your service.”
“Very fun and upbeat. Courteous and engaging”
“Amazing quality service. Will absolutely use again.”
“thank you for the smooth service”
“Paul was great, super nice. A slight mistake on picking up but all was taken care of!”
“Allessandro was fantastic!”
“Alex was great. Professional and clean vehicle. I felt extremely safe! Thanks!”
“First time that we had arranged thisese transfers with this company before we travelled. I am very happy to recommend them. The price was as stated and thatcwas the amount taken from our account. The drivers were waiting for us as requested. Very happy with the service.”
“I will be using this service again for my next trip. Thank you again to my drivers Alex and Alessandro!”
“Our drivers were professional and courtesy. One of our drivers, Bruno, was exceptional. He went above and beyond.”
“Both driver's were excellent and professional”
“I highly recommend this company. Courteous, communicative and timely. There were four of us traveling and the vehicles were spacious for us and our luggage.”
“Our drivers were wonderful and one driver even went above and beyond when we left something behind in the van.”
“As always very happy with your service!”
“Bruno is so kind and will bend over backwards to help you. He was flexible in our pickup times and allowed last minute changes if possible. Zero miscommunication and great conversation.”
“Very clean vehicle looked brand new!”
“Highly recommend”
“I appreciated the texting conversation and confirmation”
“Bruno was amazing. I could not be happier with the service.”
“Driver contacted us the day before our trip and again at arrival time. Our return trip was just as nice. We were met at the front of the hotel at exact time he said he’d arrive.”
“We would recommend this service!”
“a wonderful experience”
“Excellent communication, beautiful vehicle. Highly recommend”
“Waited for us to depart ship and was very happy that he waited around.”
“Easy to book. Confirmations timely.”
“Everything was perfect!!”
“2 friendly professional drivers”
“We had a great experience with your company, drivers friendly and helpful.”
“Excellent communication. Very happy with the service. Would highly recommend to others and would definitely use again. Thank you! Send our thanks to Alessandro for his excellent service!”
“The driver was very knowledgable of the area and gave great tips. He was a pleasure to work with.”
“Bruno was fantastic! Helpful, patient, and fun. We had an easy trip to and from our hotel with him, and we'd love to use this service again the next time we come to this conference.”
“Very nice, made sure that we were comfortable and offered us water once we got going. Super awesome service.”
“We will always use this company when we visit Orlanda as well as recommend family and friends to use this company as well”
“The service my family received from Black Car Orlando exceeded all expectations. This will be my "go-to" shuttle anytime I visit Orlando due to the reasonable rates and excellent drivers. Thank you!!!”
“Our group was very happy for great service”
“Alex was a friendly face to start a vacation and welcoming face to see ending once vacation. I will use your shuttle when vacationing in Orlando.”
“Overall good experience; I would book with them again.”
“Our driver Paul was very professional and on time. He texted use the day before with the necessary information, he even sent us a picture of car and himself picking us up. I most appreciated he was on time everytime!”
“Professional driver, punctual and easy communication, you can tell they are professionals and know the area. They know exactly what to do and help guide you through the very easy process. Would book with them again. 10/10 recommend!!”
“our driver Bruno and our whole experience were top notch, would definitely use this service again.”
“Amazing and super nice driver”
“Excellent service. Would highly recommend.”
“My husband was in a wheelchair and he helped us above and beyond what we expected. I will ask for that driver again when we use black car again”
“Very friendly drivers, highly recommend this service”
“Both Bruno and Ray were great. Excellent communication and service”
“I'll definitely use your services again”
“Highly recommended this company and will definitely use them again on our next trip.”
“Rohan and Bruno thru Black Car Orlando were great. Highly recomment them. Really like that they both communicated thru texts to keep us informed.”
“Bruno was our driver, and he was excellent. He made sure we were comfortable in the car, and took care of all 13 of us! Thank you so much!”
“Thank You”
“Bruno was brilliant”
“Great service and really nice drivers!”
