Customer Service

If you are traveling and have a flight change or other driver dispatch need, DO NOT CALL our reservations line; instead, refer to your Confirmation Email sent to you at the time of booking to find the direct phone number for the transportation company you selected for your transfer.

Have a special transportation request? We can also accommodate multi-route transportation, as well as large groups and other custom reservations. Our dedicated agents are here to help!

By Email: customer.service@orlandoshuttleservice.com
By Phone: 1-407-574-4671 between 9 a.m. and 8 p.m. Eastern Time (USA), Monday through Friday. (Though our Reservations Center has limited hours, the drivers are available 24 hours a day. Call the direct access phone number from your confirmation email if you need assistance while traveling.)

Please check our Frequently Asked Questions, or you can fill-in the form below to send your question online:

Questions or Comments