Customer Service
If you are traveling and have a flight change or other driver dispatch need, DO NOT CALL our reservations line; instead, refer to your Confirmation Email sent to you at the time of booking to find the direct phone number for the transportation company you selected for your transfer.
Have a special transportation request? We can also accommodate multi-route transportation, as well as large groups and other custom reservations. Our dedicated agents are here to help!
The best way to reach us is through email:
customer.service
@orlandoshuttleservice.com
Alternate Contact via Phone: 1-407-574-4671 between 9 a.m. and 5 p.m. Eastern Time (USA), Monday through Friday.
(Though our Reservations Center has limited hours, the drivers are available 24 hours a day. Call the direct access phone number from your confirmation email if you need assistance while traveling.)
Please check our Frequently Asked Questions, or you can fill-in the form below to send your question online: